E-commerce, short for electronic commerce, refers to the buying and selling of goods or services over the internet. It includes everything from online shopping and digital payments to product delivery and customer support — all done through digital platforms.
🖥️ How Does E-commerce Work?
E-commerce typically involves:
- Online Storefronts – Websites or marketplaces where products are displayed and sold (e.g., Shopify, Amazon).
- Digital Payments – Customers pay using credit cards, wallets, or bank transfers.
- Order Fulfillment – Products are shipped or delivered after purchase.
- Customer Support – Help is provided via chat, email, or phone.
📦 Types of E-commerce
- B2C (Business to Consumer) – Like buying clothes from an online store.
- B2B (Business to Business) – Companies selling to other companies.
- C2C (Consumer to Consumer) – Like selling on OLX or eBay.
- D2C (Direct to Consumer) – Brands selling directly without middlemen.
🚀 Why E-commerce Matters
E-commerce allows businesses to reach global customers 24/7 with low overhead costs. It’s fast, convenient, and continues to grow rapidly — especially with mobile and social media integration.
Thinking of starting your own e-commerce business?
We can help set up your online store, manage payments, and get you ready to sell worldwide!